Job summary

Concentrix is seeking a dedicated and professional Customer Service Representative to join our dynamic team. This is a fantastic opportunity for a motivated individual with a passion for helping others to grow their career in the banking industry.

Responsibilities

• Handle customer inquiries and complaints via phone, email, and live chat.
• Provide accurate information about our products and services.
• Troubleshoot and resolve customer issues efficiently.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with other departments to ensure customer needs are met.
• Adhere to all company policies and procedures.

Qualifications

• Proven experience of at least 6 months in a customer service role.
• University graduate.
• English proficiency at a B2 level or higher.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to multitask.
• A positive attitude and a commitment to customer satisfaction.
  

• التقديم الان