JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

PRIMARY RESPONSIBILITIES:

1. Operations Management:

• Oversee daily mall operations ensuring optimal functionality and tenant satisfaction

  
  

• Supervise facility management, maintenance, security, cleaning, and technical services

  
  

• Ensure compliance with health, safety, and fire regulations

  
  

• Manage vendor contracts and monitor service quality

  
  

2. Tenant Relations & Leasing Support:

• Maintain strong relationships with existing tenants and address concerns promptly

  
  

• Coordinate lease renewals and support leasing team with prospective tenants

  
  

• Conduct regular tenant meetings and property inspections

  
  

• Ensure tenant compliance with lease agreements and mall regulations

  
  

3. Financial Management:

• Prepare and manage annual operating budgets

  
  

• Monitor expenses and identify cost-saving opportunities

  
  

• Oversee rent collection and service charge reconciliation

  
  

• Prepare monthly financial reports for client review

  
  

4. Client Reporting & Communication:

• Provide regular updates to mall owner/client on property performance

  
  

• Prepare comprehensive monthly management reports

  
  

• Present strategic recommendations for property improvement

  
  

• Ensure transparency and timely communication on all property matters

  
  

5. Team Leadership:

• Supervise on-site staff including supervisors, security, and maintenance teams

  
  

• Conduct performance evaluations and provide training

  
  

• Foster a professional and efficient work environment

  
  

6. Marketing & Events Support:

• Collaborate with marketing team on promotional activities and events

  
  

• Ensure mall presentation meets brand standards

  
  

• Support tenant marketing initiatives

  
  

KEY PERFORMANCE INDICATORS:

• Tenant satisfaction and retention rates

  
  

• Budget adherence and cost control

  
  

• Occupancy levels

  
  

• Property condition and maintenance standards

  
  

• Client satisfaction

  
  

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view ourCandidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policyhere.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [اضغط هنا لمشاهدة البريد اﻹلكتروني]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.

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