Front Desk Agent – Hotel

Front Desk Agent – Hotel
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : not mentioned
المكان : Riyadh

Job Details

Experience Needed:Not Specified
Career Level:Experienced (Non-Manager)
Education Level:Not Specified
Salary:Confidential

Job Description

Job DescriptionSummary-We are looking for a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing excellent customer service, handling guest check-ins and check-outs, answering phone calls, and assisting with any inquiries or requests.Job Responsibility- Greet and welcome guests as they arrive at the hotel Register guests and assign rooms Provide information about services, facilities, and local attractions Handle guest check-ins and check-outs efficiently Answer phone calls, emails, and inquiries in a professional manner Assist guests with any requests or issues they may have during their stay Maintain a tidy and organized front desk area Collaborate with other hotel staff to ensure guest satisfactionCandidate Requirements- Saudi national with fluent Arabic and English language skills Previous experience in a customer-facing role, preferably in a hotel setting Excellent communication and interpersonal skills Ability to multitask and prioritize tasks effectively Strong attention to detail and organizational skills Knowledge of basic computer applications and hotel booking systems Friendly and professional demeanor Ability to work well in a team environment and under pressureSkillsExcellent communication skills in Arabic and English Proficiency in using hotel management software Strong customer service orientation Ability to multitask and work well under pressure Good problem-solving skills Attention to detail and organizational skills Ability to handle cash transactions accurately Knowledge of local area and attractions Professional and friendly demeanor Ability to work in a team environment

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