نوع العمل : عمل كلى
الخبرة : 3-5 سنة
الراتب : Not
المكان : دبي
الخبرة : 3-5 سنة
الراتب : Not
المكان : دبي
Provide support to end users based on their requirements by capitalization on innovation and latest technology and automation. In addition to the implementation of the ITIL framework Digitize and automate business and IT processes.
Roles & Responsibility:
1- Maintain the ITIL framework (Incident, Problem, Service request, Change, Release and business continuity)
2- Part of IT Service Desk as applicable
3- Liaise and coordinate with business leaders to identify potential digital and automation processes
4- Monitories and report IT Opex/Capex expenditure
5-Issue and maintain report IT performance and KPIs
6-Interact with program Leadership, reporting