Job Purpose:

Support users in the selection, implementation, and support of specific SAP modules while effectively integrating SAP technology into the user’s business environment in order to achieve user-expected business results

Accountabilities:

• Facilitate the implementation and support of SAP modules to enhance the users’ business functionality and overall performance,
• while maintaining a high degree of customer satisfaction.
• Design, configure and test in various SAP Modules: SD,and FICO to enhance processes within the organization by leveraging thecapabilities of SAP modules, leading to improved efficiency and effectiveness in business operations.
• Analyze the current business processes and scenarios of the user and recommend/develop solutions to understand userscenarios, identify areas for improvement, and propose or create solutions that align with expected outcomes
• Responsible primarily for the successful implementation of SAP, providing functional expertise, guidance, presentation, and instruction on SAP products to users.
• Carry out complex or novel assignments requiring the development of new or improved procedures to provide detailed
• knowledge of industry best practices, driving continuous improvement in processes and outcomes.
• Provide detailed knowledge of industry best practices to maintain high-quality deliverables and provide necessary approvals to ensure successful project outcomes.
• Manage or participate in SAP Business All-In-One implementations to ensure the overall quality of deliverables and provide approvals if necessary.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems and map user business requirements, processes, and objectives; develop necessary product modifications to satisfy users' needs.
• Maintain a thorough knowledge of the business needs and adhere to all organizational standards.
• Assign workflow (which is actually the service request or tickets) to the team members and also continuously monitor their timely closure, ensuring efficient resolution of tasks for enhanced productivity.

Academic & professional qualifications:

• Bachelor's degree in computer science or any related field.
• Minimum 5-7 years’ experience in SAP, PP
• SAP SD configuration experience.
• Experience and knowledge of key integration points between SAP modules
• Business knowledge and process design.
• للتقديم الان