We are seeking an experienced Virtual Assistant with at least 12 months of UK lettings progression and property management experience. The ideal candidate is highly organized, detail-oriented, and confident managing the full lifecycle of UK rental processes.

Responsibilities:

• Manage lettings progression from application through move-in
• Conduct tenant referencing and handle all compliance procedures
• Coordinate maintenance requests and communicate with contractors
• Manage tenant and landlord communication professionally
• Assist with renewals, notices, deposits, and tenancy documentation
• Maintain and update CRM systems accurately
• Support UK compliance requirements, including Right to Rent checks, safety certificates, EPCs, and AML tasks

Requirements:

• Minimum 12 months of UK lettings and property management experience
• Strong understanding of UK tenancy laws, processes, and regulations
• Excellent communication and coordination skills
• Familiarity with UK property CRMs (Alto, Fixflo, LetMC, Arthur, etc.) is an advantage
• Strong attention to detail and ability to manage multiple tasks effectively
  
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