We are seeking a dedicated and detail-oriented individual to join our team as a Patient Calling Support. In this role, you will be responsible for assisting patients via phone calls, emails, and chat to facilitate their appointment scheduling and rescheduling needs.

Responsibilities:

• Assist patients in scheduling, rescheduling, and canceling appointments over the phone, via email, and through chat services.
• Provide excellent customer service to patients, addressing their inquiries, concerns, and requests promptly and professionally.
• Maintain patient records and appointment schedules in the Electronic Medical Records (EMR) or Electronic Health Records (EHR) system.
• Verify patient insurance information and eligibility, as needed.
• Educate patients on appointment procedures, required documentatio

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