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https://tally.so/r/jaD9px

Who we are

Ellty is a secure document sharing and analytics platform that helps startups and VCs manage the entire fundraising lifecycle. We're building the go-to virtual data room and investor communication platform.

We're a small but ambitious team serving thousands of founders, investors, and businesses worldwide. Our platform tracks how investors interact with pitch decks, manages due diligence documents, and provides page-by-page analytics that help founders close deals faster.

The opportunity

You'll work directly with our founder as a tech-savvy operations specialist who can handle absolutely anything that comes up. This isn't a specialized role - you'll be a true generalist who can switch between writing blog posts in the morning, troubleshooting customer issues in the afternoon, and researching competitors in the evening.

Whatever the business needs, you'll figure it out. Need social media posts written? You'll write them. Customer complaining about a bug? You'll investigate and document it. New feature needs testing? You'll test it thoroughly. Marketing campaign needs setting up? You'll handle it.

This is how you learn every aspect of running a SaaS business - by actually doing it all.

This is a contract position with potential to become full-time as we grow.

What you'll be doing

Everything the business needs, including:

Writing blog posts, social media content, and marketing copy

Responding to customer support tickets and handling complex technical issues

Conducting keyword research and SEO optimization

Setting up email marketing campaigns and automation sequences

Testing new features and documenting bugs for the development team

Analyzing user data and creating performance reports

Screening job candidates and coordinating interviews

Onboarding new customers and team members

Managing social media accounts and community engagement

Processing refunds, subscription changes, and account issues

Creating help documentation and user guides

Researching competitors and market opportunities

Setting up new tools and managing integrations

Quality assurance testing across the platform

Managing contractor payments and HR documentation

The reality: Your tasks will change daily based on what the business needs most. Some days you might spend 6 hours writing content, other days you're deep in customer support, and sometimes you're setting up new processes from scratch.

Skills you'll develop

Content creation

Customer support and technical troubleshooting

Marketing automation and analytics

Quality assurance and bug reporting

SEO and keyword research

HR processes and recruitment

Project management and process optimization

SaaS tools mastery across multiple categories

Who you are

Must-haves:

Excellent written English - you'll be writing customer-facing content daily

Technical curiosity and ability to learn new tools quickly

Experience with common business software (Slack, Notion, GitHub, Figma, Claude, marketing tools)

Self-motivated problem solver who doesn't need constant direction

Comfortable switching between completely different types of tasks

Nice-to-haves:

Previous experience with SaaS or tech companies

Customer support experience

Basic understanding of marketing and SEO

Portfolio showing diverse skill set and adaptability

What we offer

Competitive salary: 9300 - 23000 EGP / month (paid weekly in USD)

Conversion to full-time: Many contractors move to permanent roles with benefits

Premium tools: Access to professional marketing, analytics, and productivity tools

Skill development: Learn everything about running a SaaS business

Fully remote: Work from anywhere with flexible hours

This role is perfect for you if:

You're a natural generalist who enjoys variety in your work

You can write well, think analytically, and solve technical problems

You don't mind jumping between marketing, support, HR, and operations tasks

You want to understand how every part of a SaaS business works

You take ownership and see problems through to completion

You're building skills to eventually run your own business or join a startup

This role is NOT for you if:

You want to specialize in just one area (marketing only, support only, etc.)

You need detailed instructions for every task

You're not comfortable with writing customer-facing content

You can't handle rapid context switching between different types of work

You're looking for part-time work (we need full commitment)

You prefer established companies with rigid job descriptions

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