الخبرة : 0-3 سنة
الراتب : NOT
المكان : SuadiArabia
e are hiring a Field Operations Specialist for a leading company located in Maadi
Role Purpose: Responsible for supervising and ensuring the smooth execution of daily field operations, maintaining service quality, and supporting the achievement of company KPIs.
Responsibilities
- Supervise and coordinate daily field operations across assigned sites/regions.
- Ensure compliance with operational procedures, safety standards, and company policies.
- Monitor equipment and assets deployed in the field, ensuring proper usage and timely maintenance.
- Provide support in troubleshooting and solving on-site operational issues.
- Coordinate with internal teams (maintenance, logistics, customer service) to resolve field challenges.
- Prepare and submit daily, weekly, and monthly reports on field performance, incidents, and KPI achievements.
- Conduct training sessions and provide continuous guidance to field staff.
- Ensure customer satisfaction by maintaining service quality and timely response to field requirements.
- Support project rollouts, site inspections, audits, and compliance reviews.
- Optimize resources and field schedules to ensure efficiency and cost-effectiveness.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- 4–7 years of relevant experience in field operations or a similar role
- Very good in English
- Proficiency with Microsoft Office
- Strong knowledge of field operations processes and best practices
- Ability to lead and coordinate field teams effectively
- Problem-solving and decision-making skills
- Planning, organizing, and time management
- Ownership, accountability, and commitment
- Customer-focused mindset
- Crisis management and adaptability
- Data analysis and reporting skills
- Strong communication and negotiation skills
- Proficiency in MS Office and field-related systems
- Leadership and teamwork