الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : emirates
Company Description
Rekaz Developments, founded in 2016 by Eng. Tamer Bakir, is a prominent entity in Egypt's real estate market, known for innovative and functional landmark projects. With developments in the New Administrative Capital and the Red Sea (Hurghada), Rekaz epitomizes quality, credibility, and sustainability. The company's core mission is to exceed expectations through unique, innovative, and sustainable projects, fostering long-term trust with clients and stakeholders.
Role Description
This is a full-time on-site role for a Hospitality Specialist, located in Cairo, Egypt. The Hospitality Specialist will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for all guests. Daily tasks include coordinating with the Food & Beverage team, assisting with hospitality services, and ensuring effective communication with guests. The role also entails managing guest inquiries and providing a high standard of hospitality.
**About the Role:**
We’re looking for a professional who combines strong **property management skills** with a genuine **hospitality mindset** — someone who can oversee property operations while ensuring an exceptional experience for our tenants and guests.
### **Key Responsibilities**
* Manage day-to-day property operations, maintenance, and tenant relations.
* Handle reservations, check-ins, and guest inquiries in a professional manner.
* Ensure high standards of cleanliness, safety, and service quality across all units.
* Coordinate with maintenance and housekeeping teams to resolve issues promptly.
* Monitor contracts, rent collections, and property performance reports.
* Maintain excellent communication with owners, tenants, and guests.
### **Requirements**
* 2–5 years of experience in **Property Management, Hospitality, or Customer Service**.
* Strong organizational and communication skills.
* Proficiency in **Property Management Systems (PMS)** and **Microsoft Office**.
* Excellent English (spoken & written).
* Customer-focused mindset with attention to detail.
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📍 **Location:** Concord Plaza – New Cairo
🕒 **Working Hours:** 10 AM – 6 PM | 2 days off weekly
💰 **Attractive package – Medical insurance – Career growth opportunities**