he Tourism Operations Manager is responsible for overseeing the day-to-day operations, ensuring seamless execution of tour packages, excellent customer service delivery, and optimal operational efficiency. This role involves coordinating between multiple departments, managing supplier relationships, and ensuring that all tourism products and services meet quality standards and customer expectations.

Key Responsibilities:

· Plan, coordinate, and oversee all operational aspects of tour packages, bookings, and travel services

· Develop and implement standard operating procedures to improve efficiency and service quality

· Monitor daily operations to ensure smooth execution of travel itineraries and bookings

· Handle operational challenges and provide quick solutions to minimize disruptions

· Lead and supervise the operations team including booking coordinators, tour coordinators, and support staff

· Establish and maintain strong relationships with hotels, airlines, transport providers, and tour operators

· Negotiate contracts and rates with service providers to ensure competitive pricing

Qualifications

• للتقديم الان7+ years of experience in a similar role

• Excellent computer skills including MS Office Suite (Excel, Word, PowerPoint)
• Fluent in English
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business