نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt
Job Details
Experience Needed:More Than 1 YearCareer Level:Entry Level (Junior Level / Fresh Grad)Education Level:Bachelor's DegreeSalary:Confidential, Competitive Base Salary, Medical Insurance, KPI-Linked IncentiveJob Categories:
Experience Needed:More Than 1 Year
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:Confidential, Competitive Base Salary, Medical Insurance, KPI-Linked Incentive
Job Categories:
Skills And Tools:
Job Description
Spanish + English Customer Service Associate – Cairo
Join a global company that’s growing fast in Egypt.
Quantanite is a UK-headquartered Customer Experience and Business Process Outsourcing company with over 12 years of international success. We partner with global brands across Europe, the US and APAC, helping them deliver world-class service.
We’ve recently launched our Cairo site and are expanding quickly — and we’re looking for talented Spanish + English speakers to be part of our journey.
Join a global company that’s growing fast in Egypt.
Quantanite is a UK-headquartered Customer Experience and Business Process Outsourcing company with over 12 years of international success. We partner with global brands across Europe, the US and APAC, helping them deliver world-class service.
We’ve recently launched our Cairo site and are expanding quickly — and we’re looking for talented Spanish + English speakers to be part of our journey.
What You’ll Do
- Engage with customers via phone, email and chat to resolve queries and deliver an exceptional experience.
- Troubleshoot issues and provide timely, effective solutions.
- Develop a strong understanding of our clients’ products and services.
- Log all interactions accurately in our systems.
- Follow up with customers to ensure satisfaction.
- Share feedback and ideas to help us continuously improve.
- Follow company and data-protection policies at all times.
- Engage with customers via phone, email and chat to resolve queries and deliver an exceptional experience.
- Troubleshoot issues and provide timely, effective solutions.
- Develop a strong understanding of our clients’ products and services.
- Log all interactions accurately in our systems.
- Follow up with customers to ensure satisfaction.
- Share feedback and ideas to help us continuously improve.
- Follow company and data-protection policies at all times.
Why Join Quantanite
- 12 + years of global experience with trusted international brands.
- Be part of a hyper-growth Cairo team with real career opportunities.
- Competitive local salary & benefits.
- Ongoing training through Quantanite University.
- A diverse, inclusive, and high-energy culture.
Location: Maadi Technology Park, Cairo
Work Type: Full-time, On-site
Shifts: Rotational (to align with global markets)
- 12 + years of global experience with trusted international brands.
- Be part of a hyper-growth Cairo team with real career opportunities.
- Competitive local salary & benefits.
- Ongoing training through Quantanite University.
- A diverse, inclusive, and high-energy culture.
Location: Maadi Technology Park, Cairo
Work Type: Full-time, On-site
Shifts: Rotational (to align with global markets)
Job Requirements
- Fluency in Spanish and English (advanced or fluent level).
- Excellent written and verbal communication skills.
- Customer-focused mindset and positive attitude.
- Previous call-centre or service experience is an advantage.
- Ability to work rotational shifts to support international clients.
- Fluency in Spanish and English (advanced or fluent level).
- Excellent written and verbal communication skills.
- Customer-focused mindset and positive attitude.
- Previous call-centre or service experience is an advantage.
- Ability to work rotational shifts to support international clients.