We are seeking a highly organized and detail-oriented Medical Coordinator at Wafa Life insurance - Egypt for all matters related to medical claims. The ideal candidate will be responsible for ensuring efficient and accurate communication, claims processing, and issue resolution in coordination with both internal departments and external departments.

Key Responsibilities:

Act as the main point of contact within the company for all medical claims-related inquiries and issues

Receive, review, and verify medical claims submitted by employees or HR representatives.

Ensure all submitted claims are complete, accurate, and in compliance with policy terms and conditions.

Coordinate with internal departments to facilitate smooth and timely claim handling.

Track the status of claims and provide regular updates.

Support the reconciliation of pending, approved, and rejected claims.

Assist in resolving any disputes or discrepancies in claim documentation or processing.

Maintain organized records and documentation of all interactions and submitted claims.

Prepare periodic reports on claim trends, turnaround times, and outstanding issues.

Requirements:

Bachelor's degree in business administration or a related field.

0-1 year of experience in coordination, or administration.

Excellent communication and interpersonal skills.

High attention to detail and strong organizational skills.

Ability to manage multiple tasks and meet deadlines under pressure.

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