نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : United Arab Emirates
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : United Arab Emirates
Job Details
Experience Needed:Not SpecifiedCareer Level:Not SpecifiedEducation Level:Not SpecifiedSalary:ConfidentialJob Categories:
Experience Needed:Not Specified
Career Level:Not Specified
Education Level:Not Specified
Salary:Confidential
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Job Description
Job DescriptionJoin our team as a Client Service Associate and become the key partner for clients, delivering tailored solutions and driving their business success. Build lasting relationships, anticipate needs, and help clients thrive with our innovative treasury products and global expertise.As an Associate within our Client Service Account Management team, you will be a trusted member of the client’s team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the US and across our global footprint.Job ResponsibilitiesDevelops, maintains and broadens partnerships with Clients; understands Clients’ business to predict their needs and provide appropriate solutionsBecomes the Clients’ trusted adviserAssists in developing and executing strategic Client plansPromotes use of self-service tools to reduce number of Client enquiriesAnalyses payment and associated activities in order to identify efficiencies and cross sell opportunitiesPromotes sharing of experience and best practice across the Service teamParticipates in and support TS initiativesIdentifies opportunities for product development and enhancementDevelops internal partnerships (e.g. Sales, Operations, Product, Technology)Identifies and escalate potential risk associated with Client activitiesRecords all Client interactions (e.g. calls, meetings, issues, proactive communications)Required Qualifications, Capabilities, And SkillsExcellent verbal and written communication skills Ability to work effectively under pressure whilst maintaining a professional mannerDual-ability to work effectively as both a team player and aloneDemonstration of cultural sensitivity and awarenessProven negotiation skillsStrong organizational skills; ability to manage multiple priorities whilst meeting deadlinesAbility to develop and mobilize internal networks and resourcesAbility to effectively use and manage multiple systemsClient service and portfolio management experiencePreferred Qualifications, Capabilities, And SkillsKnowledge and understanding of Payments products, processes and risk policies nice to haveSecond language is preferable (Arabic)ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. للتقديم الان
Job DescriptionJoin our team as a Client Service Associate and become the key partner for clients, delivering tailored solutions and driving their business success. Build lasting relationships, anticipate needs, and help clients thrive with our innovative treasury products and global expertise.As an Associate within our Client Service Account Management team, you will be a trusted member of the client’s team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised of operating transactional accounts and complex treasury products both within the US and across our global footprint.Job ResponsibilitiesDevelops, maintains and broadens partnerships with Clients; understands Clients’ business to predict their needs and provide appropriate solutionsBecomes the Clients’ trusted adviserAssists in developing and executing strategic Client plansPromotes use of self-service tools to reduce number of Client enquiriesAnalyses payment and associated activities in order to identify efficiencies and cross sell opportunitiesPromotes sharing of experience and best practice across the Service teamParticipates in and support TS initiativesIdentifies opportunities for product development and enhancementDevelops internal partnerships (e.g. Sales, Operations, Product, Technology)Identifies and escalate potential risk associated with Client activitiesRecords all Client interactions (e.g. calls, meetings, issues, proactive communications)Required Qualifications, Capabilities, And SkillsExcellent verbal and written communication skills Ability to work effectively under pressure whilst maintaining a professional mannerDual-ability to work effectively as both a team player and aloneDemonstration of cultural sensitivity and awarenessProven negotiation skillsStrong organizational skills; ability to manage multiple priorities whilst meeting deadlinesAbility to develop and mobilize internal networks and resourcesAbility to effectively use and manage multiple systemsClient service and portfolio management experiencePreferred Qualifications, Capabilities, And SkillsKnowledge and understanding of Payments products, processes and risk policies nice to haveSecond language is preferable (Arabic)ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.