Description

Job Description

Oversees technical support functions, ensuring effective delivery and maintenance of systems, applications, and hardware. Leads technical teams in alignment with organizational needs and service level expectations.

Required Skills and Qualifications

• Bachelor's or Master's degree in Computer Science or a related field.
• At least 3 years of experience in managing technical support or IT services within government environments.
• Strong leadership and management skills with the ability to plan, supervise, and evaluate performance.
• Specialized training in Microsoft Office Programs.

Key Responsibilities:

• Plan, coordinate, and implement technical support initiatives.
• Lead and manage technical teams to achieve organizational objectives.
• Develop and maintain relationships with stakeholders to ensure effective communication and collaboration.
  

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