Accountabilities.

• Admin Support, Act as technical Owner for Taly payment (SV/MDSL online switches)
• Manage upgrades, Releases SIT for Payment Application (SV/MDSL online switches)
• POS/H2H Integration Implementation and Support owner.
• Second line support For Customer support /CSE issues or conflict management to propose a scoping for Non-Standard Projects. (SV/MDSL online switches)
• Support Product team in Analyst new Product requirements from view of SV/MDSL and communicate with vendors if not supported in current system.
• Cooperate with PD Team to develop current existing products and new products when need
• Verify & Validate Product solution approach with vendor / IT team / request owner when need
• Setup, Configuration of Products on SV/MDSL switches.
• Support Product SIT / UAT & Pilot phase to assure quality of service delivery.
• Troubleshoot issues with payment processing, network connectivity, and online transaction failures.
• Document support requests and resolutions.
• Configure and install new POS terminals and systems
• Assist with the migration of data from old to new systems.
• Stay up to date with the latest POS and payment technologies.

Required Skills and Qualifications

• Fully aware of End-to-End POS Scheme Certification (Mastercard & Visa & EBC)
• Strong knowledge of POS systems, payment gateways, and online transaction processing.
• Familiarity with various POS hardware and software configurations is a plus.
• Troubleshooting skills for network issues is a plus.
• Ability to work independently and as part of a team
• Knowledge of scripting languages or database management can be a plus.
  

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