Administrative Operations Assistant

Administrative Operations Assistant
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : not
المكان : Jordan

Job Description


Who are we?

MERAKI Academy provides a Part-Time Coding Bootcamp that helps and teaches anyone how to become a Software Engineer from scratch, despite their background, or even their major.

*Bootcamp: an intensive program that teaches you a massive amount of knowledge in a short time, by using active-learning methodologies.


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Job Description:


Position Overview:


As an Administrative Operations Assistant within our coding bootcamp, you will be an integral part of ensuring the efficient functioning of our educational programs, even in a remote work environment. Your role is to provide essential administrative support and coordination, enabling the smooth operation of day-to-day activities. We're looking for someone who can think independently, solve problems, and take the initiative to improve processes, all while working remotely.



Key Responsibilities:

- Student Support: Assist with student inquiries, enrollment, and the onboarding process. Ensure that students have the resources and information they need for a successful learning experience.


- Admissions: Conduct interviews with prospective students to assess their suitability for the program, providing guidance and information during the admissions process.


- Scheduling: Coordinate class schedules, instructor availability, and virtual meeting logistics to maintain a seamless educational experience.


- Technology Support: Help students and instructors with basic technical issues, such as access to online learning platforms and software, even when working remotely.


- Supplies and Resources: Manage the procurement of educational materials and supplies in an online environment, ensuring the availability of necessary resources for the bootcamp.


- Resume & LinkedIn Review: Assist students in enhancing their resumes and LinkedIn profiles to make them more appealing to potential employers.


- Job Application Assistance: Provide support to students in their job application processes, including reviewing application materials and helping them secure employment opportunities.


- Communication: Act as a communication link between students, instructors, and management, facilitating effective information flow and addressing any concerns through virtual channels.


- Event Coordination: Assist in planning and organizing bootcamp events, workshops, and student meetings in a virtual setting, including logistics, materials, and participant coordination.


- Project Support: Provide operational support for various bootcamp projects, track progress, and assist with project-related activities while working remotely.



Working Hours:

The available working hours are from Saturday to Thursday. The core working hours are from 10 AM to 3 PM, and from 7 PM to 12 AM. The daily working hours are 9 (There is 1 hour as break over the day), and any work beyond the core hours will be considered as overtime.


Work Environment:

This role operates remotely, with the majority of tasks being completed in a virtual setting. The successful candidate will be equipped to effectively work from their home or another remote location and collaborate with a virtual team.



Skills


Qualifications:

- Bachelor's degree.

- Proven experience in administrative support or similar roles.

- Proficiency in office software (e.g., Microsoft Office Suite) and remote collaboration tools.

- Strong organizational and time management skills.

- Excellent communication and interpersonal skills.

- Attention to detail and the ability to multitask.


Additional Requirements:

- Problem-Solving and Initiative: Ability to proactively identify challenges and take initiative to address and improve operational processes, even in a remote work context.


- Self-Leadership: Demonstrated ability to work independently and lead yourself to achieve tasks and objectives effectively in a remote work environment.


- Computer Skills: Proficiency in using computer software and remote collaboration tools.


- Knowledge of Coding Bootcamp or Courses: Familiarity with coding bootcamp programs, coding courses, or related educational offerings is an advantage.


Preferred Qualifications:

- Experience in educational program support.

- Familiarity with online coding bootcamps.

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