Job summary

About Us: a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters.

Your Role: We are seeking an experienced Business Analyst to join our dynamic Product team at Platinumlist, bridging the gap between business, finance, and product teams.

Responsibilities

• Analyze and document business processes, translating business needs into clear functional requirements for the Product team.
• Collaborate closely with B2B and B2C segments.
• Gather and interpret complex business requirements from stakeholders and convert them into detailed product system specifications and actionable development tasks.
• Prepare clear technical documentation, including user stories, process diagrams, and user scenarios.
• Facilitate effective communication between business stakeholders, financial teams, and product/development teams.

Benefits

• Be part of an innovative ticketing platform impacting both B2B and B2C markets.
• Engage directly in shaping and improving user experience and business processes.
• Enjoy significant professional growth opportunities, including potential advancement into product management or leadership roles.
  

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