Job summary

We are seeking a dedicated and experienced Night Manager to join our team in Makkah, Saudi Arabia. As the Night Manager, you will be responsible for overseeing all aspects of hotel operations during the night shift, ensuring exceptional guest experiences and maintaining the highest standards of service and safety.

Qualifications

• Proven experience as a Night Manager or in a similar role within the hospitality industry
• Excellent track record in front office operations and procedures
• Proficiency in hotel management software, preferably Opera or similar systems
• Understanding of Global Distribution Systems (GDS)

Responsibilities

• Manage and supervise all night shift operations, including front desk, housekeeping, and security.
• Conduct night audit procedures, ensuring accurate financial reporting and resolving any discrepancies.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Ensure the safety and security of guests and staff during night hours.

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