Job summary

The Membership Specialist will provide a welcoming experience for members and guests. They are responsible for driving non-members into the gym and delivering customer services to exceed personal revenue targets.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of the Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

Responsibilities

• External marketing, promotions, and prospecting for lead generation.
• Conduct off-site promotions, distribute passes, and build local merchant relationships.
• Collect leads through enrollment and member referrals.
• Book membership appointments and meet or exceed monthly goals.
• Conduct tours for all guests and present membership options.
• Follow up with newly enrolled members and provide exceptional customer service.
• Maintain a clean and operational facility.
• Assist in retaining members who request to cancel their membership.
• Availability to work weekends and holidays.
• Attend mandatory monthly and daily meetings.
• Interact with club staff and communicate with members, guests, and community vendors.

Benefits

• Uncapped Commission: Your hard work pays off with an attractive and limitless commission structure.
• Comprehensive Benefits: Enjoy peace of mind with Visa sponsorship, Medical Insurance coverage, and Annual Travel Tickets.
• Exclusive Membership: Gain access to a Gym membership for your personal use.
  

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