Job Details

Experience Needed:2 To 3 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Gender:Male

Salary:Confidential

Job Categories:

• IT/Software Development

Skills And Tools:

Information Technology (IT)ITHardwareSoftwareActive DirectoryComputer ScienceEngineeringnetworkDNS

Job Description

• Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails. 
• Installing and configuring computer hardware and software. 
• Prepare, maintain & troubleshoot desktops, laptops and MACs.
• Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, etc. is preferred. 
• Manage PC setup and deployment for new employees using standard hardware, images and software. 
• Resolving LAN and WAN network issues. 
• Monitoring and maintaining internet lines, antivirus software, and firewall incidents. 
• Supporting the roll-out of new applications. 
• Creating and updating IT data documentation if needed

Job Requirements

• Bachelor of Engineering- Computer or Computer Science or any related field.
• Experience from 2 to 3 Years.
• Familiarity with both PC and Mac hardware and software.
• Deep knowledge of operating systems, Network equipment and enterprise backup and recovery procedures, and system performance monitoring tools.
• General knowledge of IT infrastructure: Active Directory, DNS, DHCP, Switches, Routers, Firewalls
• CCNA & MCSA
• Strong analytical, diagnostic, and problem-solving skills.
• Very good in English
• Good communication ability, both written and verbal.
• Personable, professional demeanor.

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