Job Description

The Telecom Sales Account Manager is responsible for managing and expanding relationships with clients in the telecommunications sector.

Key Responsibilities:

• Identify and pursue new business opportunities in the telecom sector (operators, enterprise clients, government, etc.).
• Manage and grow assigned accounts by understanding customer needs and aligning solutions accordingly.
• Develop and maintain strong relationships with key decision-makers and stakeholders.
• Promote and sell telecom solutions including voice, data, network infrastructure, wireless solutions, and managed services.
• Prepare and present proposals, quotations, and product demonstrations to clients.
• Negotiate contracts and close deals to meet sales targets and margins.
• Collaborate with technical teams to develop and customize solutions.
• Maintain accurate records of sales activities, forecasts, and account information in CRM tools.
• Monitor market trends, competitor activities, and customer feedback to refine strategies.
• Ensure customer satisfaction and act as a point of contact for post-sales support and escalations.

Skills

• Bachelor's degree in business, Engineering, IT, or related field.
• 5+ years of experience in telecom sales or account management.
• Strong understanding of telecom technologies (Fiber, MPLS, IP, VoIP, Cloud, 5G, IoT, etc.).
• Proven track record in B2B sales and client relationship management.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and multi-stakeholder environments.
• Proficiency in CRM tools.

Preferred Skills:

• Experience working with telecom operators or system integrators.
• Knowledge of government or enterprise procurement processes.
• Existing client network in the telecom or ICT sector.

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