Our client, one of the chemical suppliers in the UAE, is currently seeking an experienced IT Support Executive o join their team. In this role, your responsibilities would include but not limited to:

- Install, configure, and maintain laptops, desktops, monitors, printers, servers, cameras, access control devices, and Wi-Fi access points.
- Conduct regular preventive maintenance and ensure proper functioning of all IT hardware.
- Provide first-level support and troubleshooting for hardware-related issues.
- Manage user accounts, licenses, and permissions in Microsoft 365 (Exchange, SharePoint, Teams, OneDrive).
- Provide day-to-day support for email and collaboration tools including Teams, Outlook, and SharePoint Online.
- Handle laptop setups for onboarding, including imaging, application installations, and account configurations.
- Monitor and support internet and internal network connectivity.
- Liaise with service providers such as Du or Etisalat for telecom and internet services, including installation, troubleshooting, and upgrades.