Job Details

Experience Needed:1 To 2 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:Confidential, Tipping + Commission

Job Categories:

• Administration
• Hospitality/Hotels/Food Services

Skills And Tools:

EnglishTourismAdministrationOffice managementMicrosoft OfficeAdmin

Job Description

1-Greet all guests and assist them with check-in and check-out

2-Maintain a positive attitude and friendly with clients and handle any situation or problem with clients.

3-Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor

5-Maintain an accurate room status at all times

6-Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified

7-Manage guest bookings and reservations

8-Supervise front desk staff and ensure that they provide excellent customer service

9-Monitor staff performance and provide feedback

10-Train and coach front desk staff

11-Monitor and review guest feedback

Job Requirements

1-Bachelor degree in any related field  

2- 1 to 2 years of experience as a receptionist

2- Excellent written and verbal English communication

3- strong interpersonal and problem solving abilities are essentials

"This position requires being fluent in English and at least one additional language such as Italian or Spanish."

 

للتقديم الان