Job Details

Experience Needed:5 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Not Specified

Salary:Confidential

Job Categories:

• Customer Service/Support
• Sales/Retail

Skills And Tools:

ReservationSales

Job Description

A Salesperson / Reservation Agent to manage client inquiries, promote wellness programs, and handle reservation processes with professionalism and care.

Key Responsibilities:

• Respond to guest inquiries via phone, email, and online platforms in a timely and professional manner.
• Convert inquiries into confirmed bookings while providing detailed information about wellness programs, services, and packages.
• Build strong guest relationships through personalized service and follow-ups.
• Maintain accurate records of bookings, cancellations, and payments using the center’s booking system.
• Coordinate closely with wellness, operations, and front office teams to ensure smooth guest experiences.

Job Requirements

• Minimum 1–2 years of experience in reservations, sales, or front office (hospitality or wellness preferred).

Skills and Competencies:

• Excellent communication skills in English (additional languages are a plus).
• Strong organizational and multitasking abilities.
• Customer-focused with a sales-driven mindset.
• Experience using reservation systems or CRM tools is a plus.

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