ServiceNow Senior Technical Consultant

Location: Cairo, Egypt

Time Type: Full-Time

🌟 Ramadan Kareem to all

One of our Fortune 500 organisations with spanning 85+ countries to find a high-calibre Senior Technical Consultant – ServiceNow who is not just technically strong, but also strategically minded and delivery-obsessed.

About the Role:

In this role you will lead the design, implementation and optimisation of ServiceNow solutions across ITSM, HRSD, and ITOM modules, partnering closely with stakeholders to translate business challenges into intelligent platform outcomes. You’ll help drive enterprise-scale delivery, guide technical decisions, and elevate the way organisations manage digital workflows.

What You’ll Do:

• Lead end-to-end ServiceNow solution delivery - from requirements definition to deployment and optimisation.

• Collaborate with business and IT leaders to architect scalable workflows and automation aligned to organisational goals.

• Apply ITIL best practices to design effective service management processes.

• Manage integrations between ServiceNow and enterprise systems to support seamless operations.

• Provide technical leadership and mentorship to project teams, fostering quality and innovation.

• Stay current with platform updates and emerging ServiceNow trends.

Who We’re Looking For:

• Strong hands-on experience with #ServiceNow #ITSM, #HRSD, and #ITOM.

• Deep understanding of ITIL frameworks and how they apply to enterprise workflows.

• Proven ability to deliver complex ServiceNow projects in a client-facing environment.

• Experience in scripting, workflow design, platform customisations.

• Excellent communication and stakeholder management skills.

• ServiceNow certifications (CSA, CIS-ITSM/HRSD/ITOM) and relevant ITIL certification highly advantageous.

• Bachelor’s degree in Computer Science, IT, or related discipline preferred.

What the Company Offers:

We’re recruiting on behalf of top-tier global firms with strong employee value propositions. You can expect:

• Competitive salary with annual performance-linked bonus - rewarding excellence and impact in delivery.

• Comprehensive medical insurance for you and your family - delivered through reputable international plans.

• Wellness and ancillary benefits - including dental, vision, and mental health support where applicable.

• A healthy emphasis on professional growth, global mobility, and cross-functional exposure with international teams.

Why This Is a Must-Explore Role:

This position places you at the core of strategic transformation initiatives where ServiceNow becomes the backbone of organisational performance. You won’t simply configure modules, you’ll design and implement solutions that define how global teams work smarter, faster, and more collaboratively.

🔹 If you’re ready to lead technical delivery, shape enterprise platforms, and scale your career with world-class organisations, Apply here or send your CV to [email protected] or DM directly.

#ServiceNow #Cairo #EgyptTech #ITSM #ITOM #HRSD #DigitalTransformation #ExecutiveSearch #AmeeraTalentSolutions #TechnicalConsultant #EnterpriseIT

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