out the Job

Windsor University, a U.S.-based higher-education institution headquartered in Washington, D.C., is expanding its Cairo office in Nasr City and seeking a motivated Admissions Officer (Social Media & Call Center Experience). The selected candidate will manage student inquiries, engage through social media platforms, and convert leads into successful enrollments.

Key Responsibilities

· Handle and process applications for Windsor University’s hybrid and online academic programs.

· Respond promptly to inquiries and leads via Facebook, Instagram, LinkedIn, WhatsApp, and email.

· Convert leads into enrolled students through strong communication and proactive follow-up.

· Support applicants through every step of the admissions and visa process.

· Collaborate with the U.S.-based academic and admissions teams.

· Create and manage social-media content promoting Windsor University’s programs and activities.

· Track engagement metrics, analyze lead conversions, and provide progress reports.

· Maintain accurate student records and ensure timely administrative completion.

· Review Windsor University’s website to stay updated on programs and policies.

Qualifications

· Excellent command of English (spoken and written).

· Demonstrated ability to manage messages and inquiries across social media platforms.

· Strong customer-service, sales, and lead-conversion capabilities.

· Previous experience in admissions, marketing, or call-center environments (preferred).

· Familiarity with international or online higher-education systems (an advantage).

· Excellent writing, organization, and communication skills.

Work Conditions and Benefits

· Working Hours: 8 hours/day (12 PM – 8 PM or flexible 2 PM – 10 PM).

· Overtime: Available with additional pay.

· Insurance: Provided after 6 months.

· Annual Salary Increase: Based on performance review.

· Workplace: Cairo, Nasr City (Administrative Office).

Application Process

1. Submit your resume through the Windsor University LinkedIn page.

2. Shortlisted candidates will complete an online application form via the Windsor University website.

3. Attend an initial online meeting and complete a 40-minute English proficiency test.

لتقديم الان

4. Participate in the final interview and confirm onboarding details.