Role Overview

SupportFinity is hiring an AI Solutions Architect to lead the design and delivery of AI-powered video, audio, and text solutions deployed on highly secure, closed hardware environments.

This role sits at the intersection of AI, software, and hardware. You will architect end-to-end AI systems—powered by LLMs running directly on dedicated hardware devices—with a strong focus on security, performance, and multilingual intelligence (Arabic & English).

You will own the technical vision, translate complex use cases into deployable AI architectures, and lead implementations for restricted, offline, or air-gapped environments where cloud dependency is not an option.

What You’ll Do

AI Architecture & Design

• Design AI-powered video, audio, and text pipelines optimized for secure hardware devices
• Architect on-device or edge-deployed LLM solutions with minimal or zero cloud reliance
• Lead AI system design for closed, controlled, and highly regulated environments
  
  

Hardware–Software Integration

• Design AI solutions that operate within hardware constraints (compute, memory, latency, power)
• Work closely with hardware, firmware, and systems teams to ensure seamless integration
• Optimize models and inference pipelines for specific chipsets, accelerators, and embedded platforms
  
  

Multilingual Intelligence

• Architect and fine-tune AI systems capable of high-quality Arabic and English understanding
• Design multilingual NLP, speech-to-text, text-to-speech, and video intelligence pipelines
• Address linguistic nuance, dialect sensitivity, and cross-language reasoning
  
  

Security & Reliability

• Design AI systems aligned with secure-by-design principles
• Ensure data isolation, controlled model access, and compliance with strict security requirements
• Build architectures suitable for air-gapped, offline, or sovereign environments
  
  

Technical Leadership

• Own AI design decisions from use-case definition → architecture → deployment
• Lead technical reviews, architecture documentation, and stakeholder alignment
• Act as the AI authority for complex, high-impact customer and internal projects
  
  

Required Experience & Skills

Core Requirements

• 5+ years of experience across AI, software architecture, and system design
• Proven experience designing AI solutions for secure, closed, or embedded hardware environments
• Strong hands-on experience with LLMs (inference, fine-tuning, optimization, deployment)
• Deep understanding of hardware–software co-design
• Ability to independently lead AI architecture from concept to production
  
  

AI & ML Expertise

• Experience with NLP, speech, video, or multimodal AI systems
• Model optimization techniques (quantization, pruning, distillation, edge inference)
• Familiarity with deploying AI on constrained or specialized hardware
  
  

Languages

• Strong experience building AI systems in Arabic and English
• Ability to handle multilingual data pipelines and linguistic edge cases
  
  

Technical Stack (Representative)

• LLM frameworks and runtimes
• Python, C/C++, or equivalent system-level languages
• Model deployment frameworks for edge / embedded AI
• Secure system design and data isolation practices
  
  

Work location

• You’ll work in a hybrid mode. Our office is in Smart Village, Giza where you will need to be present in office at least once a week.
  
  

Nice to Have

• Experience with air-gapped or sovereign AI deployments
• Background in defense, telecom, critical infrastructure, or regulated industries
• Experience working with custom silicon, NPUs, GPUs, or AI accelerators
• Familiarity with privacy-preserving AI techniques
  
  

Why Join SupportFinity

• Design real-world AI systems that operate where cloud AI cannot
• Work on cutting-edge AI deployed on secure hardware, not demos
• Lead architecture for mission-critical, high-impact systems
• Collaborate with a senior team building AI-native platforms from the ground up
• Competitive compensation, meaningful ownership, and long-term growth
  

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