Company Description

• With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.

A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.

Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh

Job Description

• Ensure and provide flawless, upscale, professional, and high-class guest service experiences
• Analyse guest feedback and provide strategic direction to continuously improve the overall rating
• Create a communication bridge between guests and operational departments.
• Shed light for all operational departments through the eyes of guests and deal closely with every request, problem, and need of the guests. Find solutions by keeping guest satisfaction at the fore.

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