Job Description

• Act as a first point of contact for clients by answering inquiries and assisting with basic issues in a polite and professional manner.
• Record and manage customer interactions through phone calls, emails, and in-person communication.
• Provide clear and accurate information about Beta Developments’ properties, services, and procedures to clients.
• Work closely with internal teams to help resolve customer requests and ensure timely follow-up.
• Follow up with clients to confirm their concerns have been addressed and to support customer satisfaction.
• Stay informed about company projects, available properties, and general market updates through ongoing training.
• Assist in preparing customer-related documents, reports, and correspondence when needed.
• Follow established customer service guidelines and contribute ideas to improve service quality.

Job Requirements

• 0 to 1 year of experience (fresh graduates are welcome to apply)
• Excellent communication and negotiation skills
• Presentable and professional appearance
• Strong command of MS Office
• Customer-oriented with the ability to handle client inquiries effectively

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