anager)

Responsibilities:

• Lead and manage a team of telesales representatives to achieve enrollment targets.
• Develop effective sales scripts, call strategies, and objection-handling techniques tailored to academic programs.
• Monitor daily performance metrics (call volume, conversion rates, enrollments) and provide ongoing coaching.
• Ensure high-quality customer interactions aligned with brand and service standards.
• Collaborate with marketing and admissions teams to align leads, campaigns, and messaging.
• Handle escalated inquiries and support the team in closing high-potential prospects.
• Conduct regular training sessions to enhance product knowledge and telesales skills.
• Generate and present performance reports and strategic recommendations to senior management.

Requirements:

• Minimum 5 years of experience in telesales, sales, or a related field, including at least 3 years in a leadership or supervisory role.
• Strong leadership, communication, and team-building abilities.
• Target-driven with a proven record of achieving or exceeding sales goals.
• Familiarity with CRM platforms and sales reporting tools.
• Professional proficiency in written and spoken English.

Work Schedule & Location

• Location:

Maadi, Cairo (on-site position)

• Schedule :

Sunday to Thursday: 12:00 PM – 9:00 PM (includes a 1 hour and 15-minute break)

Saturday: 12:00 PM – 4:00 PM

Friday: Day off

• To apply :

Send your resume to [email protected]

Or reach out via WhatsApp: 01205576575

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