About the Role

We’re looking for an experienced IT leader to take full ownership of production systems and applications across a defined region or cloud environment. You’ll be accountable for stability, performance, cost, security, and compliance, ensuring our technology runs seamlessly and efficiently.

Key responsibilities:

• Own the budget for IT operations in your region, including cloud, licenses, support contracts, and headcount.
• Lead incident management for critical outages (Severity 0/1), run blameless post-mortems, and drive corrective actions.
• Define and enforce SLAs for all critical services.
• Forecast capacity and costs for 6–18 months ahead and justify budgets with data.
• Serve as a key member of the Change Advisory Board, approving production changes and enforcing governance.
• Champion automation to reduce manual work—targeting less than 30% of engineer time spent on repetitive tasks.

What We’re Looking For

• 10+ years in IT operations, cloud infrastructure, or SRE leadership.
• Strong knowledge of AWS, Azure, or GCP, plus on-prem environments.
• Expertise in incident response, FinOps, and IT governance.
• Familiarity with automation tools (Rundeck, StackStorm, PagerDuty, or similar).
• Excellent communication and stakeholder management skills.

Preferred Certifications

• AWS/Azure/GCP Architect-level certifications.
• ITIL, FinOps Practitioner.
• PMP or equivalent for operational leadership.

• للتقديم الان