Company Description

MedValley S.A.E. is an emerging Egyptian joint stock company committed to building a diversified and reliable investment portfolio in the healthcare and wellness sectors. We aim to harness the growing potential in key areas, including specialized hospitals, labs and clinics, medical hubs, and innovative medical applications. Our operations also extend to medical business and digital consultancy, medical equipment, consumables and supplies, and research and development. We strive to be a leader in enhancing healthcare services and creating meaningful impacts within the industry.

 Role Description

This is a full-time, on-site role for a Front Desk Agent, located in New Cairo. The Front Desk Agent will be the first point of contact for clients and visitors, responsible for managing reception duties, handling phone calls, making reservations, and delivering exceptional customer service. The role includes managing inquiries, guiding visitors, and supporting administrative tasks to ensure a positive experience and smooth operations.

 Qualifications

Strong proficiency in Phone Etiquette and Receptionist Duties

Excellent skills in Customer Service and handling Reservations

Effective Communication skills and the ability to interact courteously with clients and team members

Organizational skills with attention to detail and multitasking abilities

Proficiency with office equipment and basic computer skills

Previous experience in a similar role is an advantage

Fluency in English and Arabic is preferred

Bachelor's degree or equivalent qualification is a plus

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