ممثل خدمة العملاء | Customer Service Representative

ممثل خدمة العملاء | Customer Service Representative
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : not
المكان : egypt

Company Description

At SamSamouy Ltd., our dream is to change the health lifestyle of every person with internet access, inspiring them to create the fulfilling quality life they deserve. We create creative health solutions using modern technology to save and transform people's lives, through our personalized diet and workout plans.


About the Role

This is a full-time on-site role for a Fitness Trainer located in 5th Settlement. The Fitness Trainer will be responsible for creating personalized programs for our customers. While maintaining the company guidelines in accordance with the company's knowledge database.


What you'll do

  • Design and implement personalized workout and diet plans based on in-depth assessments of clients' fitness levels, health conditions, and goals.
  • Designing personalized workout and diet plans in accordance with company guidelines and knowledge database.
  • Regularly monitor and review client progress, adjusting their programs as needed to ensure continuous improvement and satisfaction.
  • Provide expert advice on health, nutrition, and lifestyle changes to help clients achieve holistic wellness.
  • Stay up-to-date with the latest fitness trends, techniques, and best practices to continuously enhance the quality and variety of training programs offered.
  • Lead, mentor, and develop junior fitness trainers, promoting a culture of excellence, continuous learning, and teamwork within the fitness department.
  • Collaborate with the operations department to ensure the successful integration of client data into personalized fitness programs.
  • Participate in promotional activities and events to attract new clients and retain existing ones, in collaboration with the marketing department.
  • Performs miscellaneous job-related duties as assigned.


What are we looking for?

  • 3-5 years experience in fitness training, and program development.
  • Certified CPT\CFT, ACE, NASM, CSCS
  • Relevant BA degree
  • Arabic: Native or bilingual. Very good English.
  • Deep knowledge of exercise science, nutrition, and wellness practices.
  • Excellent writing and communication skills in both English and Arabic.
  • Ability to create personalized, adaptable fitness programs.
  • Competence in using digital tools for program design and communication.
  • Capability to analyze client feedback and adapt programs accordingly.

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