Job Description

• Sherkety is looking for a detail-oriented QA Tester to join our team and ensure the quality and reliability of our in-house CRM system. This role is ideal for someone with a strong background in black-box testing who can think like an end user and detect potential issues, with bonus points for automation experience to streamline testing processes.
• As a CRM QA Tester, you will be responsible for validating features, identifying bugs, and working with developers to ensure our CRM delivers a seamless experience to our clients.

 

Responsibilities:

• Perform black-box testing on the CRM platform to uncover UI/UX and functional issues.
• Develop and execute test cases based on product requirements.
• Identify, document, and track bugs using issue tracking tools (e.g., Trello, Jira).
• Validate fixes and perform regression testing.
• Collaborate with developers, product managers, and customer support to understand workflows and pain points.
• If skilled in automation:
• Set up and maintain automated test scripts for repetitive testing scenarios (e.g., Selenium, Cypress).
• Suggest improvements to test coverage and efficiency.

Job Requirements

Requirements:

• 1–3 years of experience in software testing (black-box/manual testing).
• Strong analytical and problem-solving skills.
• Experience testing CRM systems or business software is a plus.
• Excellent written and verbal communication skills.
• Familiarity with QA tools and test case management.
• [Optional] Experience with test automation tools or scripting is a strong advantage.
  
  Nice to Have:
• Background in startups or tech-focused products.
• Basic knowledge of web technologies (HTML, JS, APIs).
• Familiarity with agile development.
  

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